Privacy Policy

This Privacy Policy describes how Avigail Shahar (the ‘Website’ and any variation of the personal pronoun ‘we’) collects, uses and discloses the personal information of a user who visits the Website or uses our services from the Website or makes a purchase from the Website. site at www.avigailshahar.il (‘Website’) or otherwise communicates with us in connection with the Website (collectively, ‘Services’). For purposes of this Privacy Policy, ‘User’ means a user of the Services, whether a customer, a visitor to the Website, or any other person whose information we collect under this Privacy Policy.

Please read this Privacy Policy carefully.

Changes to this privacy policy

We may update this Privacy Policy, including to reflect changes in our practices or for other operational, legal or regulatory reasons. We will post the amended Privacy Policy on the Website, update the date this Privacy Policy was last updated and take any other action required by applicable law.

Collection and use of the User's personal information

In order to provide the Services, we collect, and have collected over the past 12 months, personal information about you from the various sources identified below. The information we collect and use varies depending on how you interact with us.

In addition to the specific uses set out below, we may use the information we collect about you to communicate with you, provide or improve the Services, comply with any applicable legal obligations, enforce applicable terms of service and protect or defend the Services, our rights and the rights of our users or others.

Personal information collected

The types of personal information we obtain about you depend on how you interact with the Site and use our Services. The term ‘personal information’ refers to information that identifies, relates to, describes or can be associated with a user. The sections below describe the specific categories and types of personal information we collect.

Information collected directly from the User

Information you provide to us directly through our Services may include:

Contact information, including the User's name, address, telephone number and e-mail address.
Order information, including your name, billing address, delivery address, payment confirmation, e-mail address and telephone number.
Account Information, including username, password, security questions and other information used to secure your account.
Customer Service Information, including information you include in your communications with us, for example by sending a message via the Services.

Certain features of the Services may require you to provide certain information about yourself directly to us. You are not required to provide this information, but it may prevent you from using or accessing these features.

Collection of usage information

We may also automatically collect certain information about your interactions with the Services (’ Usage Data ’). We may use cookies, web beacons and similar technologies (’ Cookies ’) for this purpose. Usage Data may include information about your use of and access to the Site and your account, including device information, browser information, network connection information, IP address information and other information relating to your interactions with the Services.

Information obtained from third parties

We may also obtain information about you from third parties, including suppliers and service providers, who may collect information on our behalf, such as:

Companies operating the Site and Services, such as Shopify.
Our payment processors, which collect payment information (for example, bank account information, credit or debit card information or billing address) in order to process your payments for the purpose of fulfilling your orders and providing you with the products or services you have requested, to fulfil our obligations under our contract with you.
When you visit the Site, open or click on emails we send you, or interact with the Services or our advertisements, certain information may be automatically collected by us or by third parties with whom we work using online tracking technologies, such as pixels, web beacons, developer kits, third party libraries and cookies.

Any information we obtain from third parties will be treated in accordance with this Privacy Policy. See also the section below entitled Third Party Sites and Links.

Use of your personal information

To provide products and services. We use your personal information to provide you with the Services, to perform our contract with you, including processing your payments, fulfilling your orders, sending you notifications related to your account, purchases, returns, exchanges or other transactions, and to create and maintain your account. and otherwise manage your account, make shipments, facilitate returns and exchanges, and use other features related to your account.
Marketing and advertising. We may use your personal information for marketing and promotional purposes, such as sending you marketing, advertising and promotional information by email, SMS or post, and to display advertisements for products or services. This may include using your personal information to better tailor services and advertising on the site and other websites. If you reside in the European Economic Area (EEA), the legal basis for these data processing activities is our legitimate interest in selling our products, in accordance with art. 6 sections 1 letter f) GDPR.
Security and fraud prevention. We use your personal information to detect, investigate or take appropriate action regarding possible fraudulent, illegal or malicious activity. If you choose to use the Services and create an account, you are responsible for maintaining the security of your account credentials. We strongly recommend that Users do not share their access data, in particular their user name and password, with anyone. If you believe that your account has been compromised, please contact us immediately. If you reside in the European Economic Area (EEA), the legal basis for these data processing activities is our legitimate interest in ensuring the security of our website for you and other customers, in accordance with art. 6 sections 1 letter f) RGPD.
Communication with the User and improvement of services. We use your personal information to provide you with an appropriate service and to improve our services. It is in our legitimate interest to meet the User's needs, to provide effective services and to maintain a commercial relationship with the User in accordance with Art. 6 sections 1 letter f) RGPD.

Cookies

Our website, like many other websites, uses cookies. More information about the cookies we use in connection with the operation of our Shopify shop can be found at https://www.shopify.com/legal/cookies. We use cookies to provide and improve the website and services (including remembering user actions and preferences), perform analytics and better understand user interactions with the services (in our legitimate interest to administer the services and improve and optimise them). In addition, we may authorise third parties and service providers to use cookies on the Site in order to better tailor the services, products and advertising on the Site and other websites.

Most browsers automatically accept cookies by default, but you can configure your browser to delete or reject cookies using your browser controls. Please note that deleting or blocking cookies may have a negative impact on your experience and cause certain services, including certain general features and functions, to malfunction or become unavailable. In addition, blocking cookies may not completely prevent us from sharing information with third parties, for example our advertising partners.

Our website also recognises the GPC (Global Privacy Control) signal, which allows you to opt-out of certain uses or disclosures of your information. If you inform us of your preferences via GPC, we will treat the signal as a valid opt-out request for sharing/targeted advertising for the associated browsers or devices, and if we are able to associate the device sending the signal with your Shopify account. We will then apply the opt-out request to that account as well. More information about Global Privacy Control is available at https://globalprivacycontrol.org/. We do not recognize Do Not Track signals that may be sent from your web browsers or devices other than Global Privacy Control signals.

Disclosure of personal information

In certain circumstances, we may disclose your personal information to third parties for contractual, lawful and other purposes, subject to the provisions of this Privacy Policy. These circumstances may include sharing personal information:

To suppliers or other third parties who provide services on our behalf (for example, IT management services, payment processing, data analysis, customer service, cloud storage, processing and shipping).
Business and marketing partners to provide services and display advertisements to the user. Our business and marketing partners will use your information in accordance with their own privacy notices.
Where you request us to disclose, or otherwise consent to our disclosure of, certain information about you to third parties, for example for the purposes of shipping your products or in connection with your use of social networking widgets or login integrations, with your consent.
To our affiliates or otherwise within our group in our legitimate interest in running a successful business.
In connection with a business event, such as a merger or bankruptcy, to comply with all applicable legal obligations (including responding to subpoenas, search warrants and similar requests), to enforce applicable terms of service and to protect or defend the Services, our rights and the rights of our users or others.

During the past 12 months, we have disclosed the following categories of personal information and sensitive personal information about you for the purposes set out above in the sections ‘How we collect and use your personal information’ and ‘How we disclose personal information’:

Category Audience categories

Identifying information, such as basic contact information and certain order and account information.
Categories of personal information listed in the California Customer Records Act, such as basic contact information and certain order and account information.
Business information, such as order information, purchase information, and customer service information.
Information relating to the Internet and similar network activity, e.g., the use of the Internet.
Geolocation information, e.g. locations based on IP address or other technical means
Suppliers and third parties who provide services on our behalf (for example, online service providers, payment processors, fulfilment or customer service partners and data analytics providers)
Business and marketing partners
Affiliated partners/associates

We do not use or disclose your sensitive personal information without your consent or for the purpose of inferring your characteristics.

With your consent, we share personal information for advertising and marketing purposes in the following ways.

We have ‘sold’ and ‘shared’ (as those terms are defined in applicable law) personal information in the last 12 months for advertising and marketing purposes in the following ways.

Category of personal information Audience categories

Identifying information, such as name, email address and telephone number Business and marketing partners

Business information, such as records of products or services purchased Business and marketing partners

Usage data Business and marketing partners

User-generated content

The Services may allow you to post product reviews and other user-generated content. If you submit user-generated content to a public area of the Services, that content will become public and accessible to everyone.

We do not control who has access to the information you share with others, and we cannot guarantee that those who have access to such information will respect your privacy or keep it secure. We are not responsible for the confidentiality or security of any information you make public, or for the accuracy, use or misuse of any information you disclose or receive from third parties.

Third-party sites and links

The Site may contain links to websites or other online platforms operated by third parties. If you use these links to visit sites that are not our affiliated partners, please consult the privacy, security and other applicable policies of those sites. We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness or reliability of any information contained on such sites. Information you post in public or semi-public places, including information you share on third party social networking platforms, may also be visible to other users of the Services or such platforms without any restrictions on its use imposed by us or the third party. Our inclusion of such links does not, in itself, imply an endorsement of the content found on such platforms or of their owners or operators, unless otherwise indicated on the Services.

Data on children

The Services are not intended for use by children and we do not knowingly collect any personal information from children. If you are the parent or guardian of a child who has provided us with personal information, you may contact us using the contact information provided below to request that we delete it.

As of the effective date of this Privacy Policy, we are not aware that we ‘share’ or ‘sell’ (as those terms are defined in applicable law) any personal information about anyone under the age of 16.

Security and retention of user information

Please remember that no security measures are perfect or impenetrable and that we cannot guarantee ‘perfect security’. In addition, any information you submit to us may not be secure in transit. We recommend that you avoid using unsecured channels to transmit confidential or sensitive information to us.

The length of time we retain your personal information depends on various factors, for example whether we need the information to administer your account, provide the services, comply with legal obligations, resolve disputes or otherwise enforce applicable agreements and policies.

Users' rights

Depending on where you live, you may have some or all of the rights listed below in relation to your personal information. However, these rights are not absolute and may only apply in certain circumstances, and where permitted by law, we may refuse your request.

Right to know/right to access personal information. You may have the right to request access to the personal information we hold about you, including information about how we use and share your information.
The right to delete personal information. You may have the right to request that we delete the personal information we hold about you.
The right to rectify personal information. You may have the right to request rectification of any inaccurate personal information we hold about you.
The right to transfer personal information. You may have the right to receive a copy of the personal information we hold about you and to request that it be sent to a third party, in certain circumstances and with certain exceptions.
Right to refuse sales, sharing or targeted advertising. You may have the right to prohibit us from ‘selling’ or ‘sharing’ your personal information or to refuse to process your personal information for purposes considered ‘targeted advertising’ as defined in applicable privacy laws. Please note that if you visit the Site with the GPC opt-out preference signal enabled, then depending on your location, we will automatically treat such a signal as a request to opt-out of the ‘selling’ or ‘sharing’ of information. for the device and browser you use to visit the Site.
Limitation of processing. You may request that we stop or limit our processing of your personal information.
Withdrawal of consent. Whenever we require consent to process your personal information, you may have the right to withdraw that consent.
Appeal. If we refuse to process your request, you may have the right to appeal our decision. To do so, the User must respond directly to our refusal.
Managing communication preferences. We may send you promotional emails and you can unsubscribe at any time by using the unsubscribe option in our emails. If you refuse to receive them, we may still send you non-promotional emails, such as messages about your account or orders.

You may exercise any of these rights where indicated on the Site or by contacting us using the contact details provided below.

We will not discriminate against you on the basis of exercising any of these rights. We may need to collect information about you (for example, your e-mail address or account information) to verify your identity before we respond in any material way to your request. In accordance with the provisions of the applicable law, the User may appoint an authorised representative to make a request on his/her behalf in order to exercise the User's rights. Before accepting such a request from a lawyer, we will ask the lawyer to provide the appropriate authorisation to act on your behalf, and we may ask you to verify your identity directly with us. We will respond to your request as promptly as required by applicable law.

Complaints

If you have any complaints about the way we handle your personal information, please contact us using the details provided below. If you are not satisfied with our response to your complaint then, depending on where you live, you may have the right to appeal our decision (by contacting us using the contact details below) or to lodge a complaint with your local data protection authority. . A list of competent data protection supervisory authorities in the EEA can be found here.

International users

Please note that we may transfer, store and process your personal information outside your country of residence. Your personal information is also processed by employees and third party service providers and partners in these countries.

Where we transfer your personal information outside Europe, we will rely on recognised data transfer mechanisms, for example standard contractual clauses adopted by the European Commission or any equivalent document adopted by a competent authority in the UK, unless the data is being transferred to a country which has been recognised as providing an appropriate level of protection.

Contact

If you have any questions about our privacy practices or this Privacy Policy, or to exercise any of your rights, please contact us by telephone or e-mail at contact@avigailshahar.com.

For the purposes of applicable data protection law and unless expressly stated otherwise, we are the controller of your personal information.